Get startedFrequently asked questions
A little more clarity can make starting easier.
Straightforward answers about telehealth, fees, insurance, Frontline Therapy’s approach, and what happens next.
01What happens during the free 15-minute consultation?
The consultation is a brief, no-pressure conversation about what brings you to therapy, what you are looking for, scheduling, insurance, and whether Frontline Therapy may be a good fit. It is not a therapy session and you do not need to share sensitive details.
02Where does Frontline Therapy provide online therapy?
Frontline Therapy currently provides telehealth when the client is physically located in Texas, California, or New Mexico at the time of the session. These states reflect Sarah’s current licensure; service areas may expand as additional licensed clinicians join the practice. Frontline Therapy is based in Atascocita, Texas.
03What kinds of therapy do you offer?
Frontline Therapy currently offers online individual, couples, and family therapy. Care may address anxiety, depression, trauma, addiction, relationship conflict, disconnection, family stress, and major life transitions.
04How much does therapy cost?
Individual sessions are $150. Couples and family sessions are $165. A limited sliding scale may be available based on individual need and assessment.
05Which insurance plans does Frontline Therapy accept?
Frontline Therapy currently accepts Blue Cross Blue Shield, UnitedHealthcare, and Aetna through Sarah. Credentialing for Cigna and TRICARE is in progress. Coverage, deductibles, copays, eligibility, and practitioner participation vary, so benefits are verified before treatment.
06What can I expect in the first full session?
The first session gives you space to share what feels important, discuss your history and current concerns, clarify priorities, and begin forming a practical direction for care. You will not be expected to tell your entire story at once.
07What therapeutic approaches does Frontline Therapy use?
Care is tailored to each client’s needs and the clinician providing treatment. Sarah currently draws from cognitive behavioral therapy, mindfulness, trauma-informed care, solution-focused therapy, and person-centered therapy. Future therapist profiles will clearly identify each clinician’s methods and specialties.
08Does Frontline Therapy work with military members, veterans, and first responders?
Yes. Supporting military members, veterans, first responders, and their families is an important part of Frontline Therapy’s work. Sarah’s more than 20 years of Army experience gives her grounded familiarity with military culture, high-pressure roles, transition, and family strain. Clients from every background are welcome.
09How do I get started?
Use the secure scheduling link to request a free 15-minute consultation. Frontline Therapy will follow up about fit, availability, insurance, and next steps.
10What should I do if I am in crisis?
This website and consultation pathway are not monitored for emergencies. Call 911, visit the nearest emergency department, or call or text 988 in the United States for immediate crisis support.
Still wondering about something?